Terms of service

 

These Terms of Service govern your use of the KingsizeL online store and your purchase of products through https://kingsizel.shop/.

By accessing or using our website, browsing our products, creating an account, placing an order, or purchasing products from us, you agree to these Terms of Service.

If you do not agree with these Terms, please do not use our website or place an order.

1. About KingsizeL

KingsizeL operates an online retail store offering fashion products, including casual wear, formal wear, jackets, footwear, accessories, and related apparel and lifestyle products.

These Terms apply to all visitors, customers, users, and purchasers of our website.

2. Eligibility

You must have the legal capacity required under applicable law to enter into a binding agreement when placing an order.

If you are under the legal age required to make purchases independently in your jurisdiction, you should use our website only with the involvement and authorization of a parent or legal guardian where required by law.

3. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Violate applicable laws or regulations.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with website operation.

  • Introduce malicious code, viruses, or harmful software.

  • Use automated systems to abuse or overload the website.

  • Scrape or copy website content for unauthorized commercial purposes.

  • Impersonate another person or business.

  • Submit false or misleading information.

  • Engage in fraudulent transactions.

  • Abuse promotional offers, discounts, refunds, or chargebacks.

  • Attempt to circumvent security features.

We may restrict or terminate access when reasonably necessary to protect our website, customers, business, or service providers.

4. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, measurements, colors, materials, specifications, and other product information.

However, product appearance may vary depending on:

  • Your monitor or device.

  • Screen settings.

  • Lighting conditions.

  • Manufacturing variations.

  • Product batches.

  • Photography conditions.

Minor variations that do not materially affect the nature or functionality of a product do not necessarily constitute a defect.

5. Clothing Sizes and Fit

Customers are responsible for reviewing available size information and product measurements before ordering.

Sizing can vary between products, styles, materials, and manufacturers.

We cannot guarantee that a particular size will fit every customer in the same manner.

If you select an incorrect size, the applicable return provisions in our Return & Refund Policy will apply.

6. Product Availability

Products displayed on our website may be subject to availability.

We reserve the right to:

  • Limit quantities.

  • Discontinue products.

  • Change product specifications.

  • Correct inventory errors.

  • Correct pricing or description errors.

  • Refuse or cancel orders where permitted by law.

If we cancel an order after payment has been received, we will arrange the applicable refund.

7. Prices

Product prices are displayed on the website at the time of purchase.

Prices may change without prior notice, but changes will not normally affect orders that have already been accepted unless required by law.

Where applicable, taxes, duties, or other government charges may be calculated or imposed according to the customer's location and applicable law.

8. Free Shipping

KingsizeL currently provides free standard shipping on all orders, subject to the Shipping Policy and applicable destination limitations.

Free shipping does not necessarily include optional expedited services, customs charges, import duties, taxes, or other government-imposed charges unless expressly stated otherwise.

9. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation email acknowledges receipt of your order but does not necessarily constitute final acceptance of the order.

We may review an order before accepting it.

We may refuse or cancel an order for reasons including:

  • Product unavailability.

  • Pricing errors.

  • Description errors.

  • Suspected fraud.

  • Payment problems.

  • Shipping restrictions.

  • Duplicate orders.

  • Incorrect customer information.

  • Technical errors.

  • Legal or regulatory requirements.

If an order is cancelled after payment, the applicable amount will be refunded according to the circumstances and applicable law.

10. Payment

Payment must be completed through an available payment method at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment providers may independently verify and process transactions.

We are not responsible for delays or declines caused by a customer's bank, card issuer, payment provider, or other third party.

11. Order Information

You are responsible for providing accurate:

  • Name.

  • Email address.

  • Shipping address.

  • Billing information.

  • Telephone number where required.

  • Product and size selections.

KingsizeL is not responsible for delivery problems caused solely by inaccurate or incomplete information supplied by the customer.

12. Shipping

Orders are shipped according to our Shipping Policy.

Delivery estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Delivery may be affected by:

  • Carrier delays.

  • Weather.

  • Customs.

  • Holidays.

  • High order volumes.

  • Incorrect addresses.

  • Remote destinations.

  • Transportation disruptions.

  • Events beyond reasonable control.

13. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

The Return & Refund Policy forms part of these Terms of Service.

Nothing in these Terms limits mandatory consumer rights.

14. Defective or Incorrect Products

If you receive a defective, damaged, or incorrectly supplied product, please contact us at info@kingsizel.shop.

We may request photographs or other reasonable information to assess the issue.

Where required by applicable law, customers will receive the remedies available under applicable consumer protection legislation.

15. Promotions and Discounts

Promotions, discount codes, and special offers may have additional terms.

Unless expressly stated otherwise:

  • Promotional offers cannot be combined.

  • Discount codes may be limited to one use per customer.

  • Promotions may have expiration dates.

  • Certain products may be excluded.

  • Promotional value cannot necessarily be exchanged for cash.

We reserve the right to correct obvious promotional errors and to cancel fraudulent or abusive use of promotional offers.

16. Intellectual Property

All content on the website, including:

  • Product photographs.

  • Images.

  • Logos.

  • Trademarks.

  • Product descriptions.

  • Text.

  • Graphics.

  • Page designs.

  • Website layout.

  • Videos.

  • Icons.

  • Software.

  • Other materials.

is owned by or licensed to KingsizeL or its applicable content providers and is protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without appropriate authorization.

17. Trademarks

KingsizeL names, logos, branding, designs, and related marks may be protected trademarks or trade names.

You may not use our trademarks in a manner that could cause confusion or imply an unauthorized relationship with KingsizeL.

18. Customer Reviews and User Content

If you submit a review, comment, photograph, testimonial, or other content to us, you represent that:

  • You have the right to submit the content.

  • The content does not unlawfully infringe another person's rights.

  • The content is not fraudulent or intentionally misleading.

  • The content does not contain unlawful or harmful material.

To the extent permitted by law, you grant KingsizeL a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish submitted content for legitimate business, marketing, customer service, and website purposes.

We may remove content that violates our policies or applicable law.

19. Prohibited Content

You must not submit content that:

  • Is unlawful.

  • Is fraudulent.

  • Contains malware.

  • Infringes intellectual property rights.

  • Contains another person's private information without authorization.

  • Is threatening or abusive.

  • Misrepresents products or transactions.

  • Attempts to manipulate reviews or ratings.

20. Third-Party Services

Our store may use third-party services, applications, payment processors, logistics providers, analytics providers, advertising services, or other technology providers.

Your use of third-party services may be subject to separate terms and privacy policies.

We are not responsible for independent services controlled by third parties except to the extent required by applicable law.

21. Shopify

Our online store is powered by Shopify, which provides the ecommerce technology used to operate our store.

However, your purchase relationship for products sold through this website is between you and KingsizeL, subject to applicable laws and the terms presented at checkout.

22. Privacy

Your use of our website is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, disclose, and protect personal information.

23. Website Availability

We attempt to keep our website available and functioning properly, but we do not guarantee uninterrupted access.

The website may occasionally be unavailable because of:

  • Maintenance.

  • Updates.

  • Technical failures.

  • Hosting problems.

  • Security incidents.

  • Network disruptions.

  • Events beyond our reasonable control.

24. Errors and Corrections

We may correct errors, inaccuracies, or omissions concerning:

  • Product descriptions.

  • Pricing.

  • Inventory.

  • Promotions.

  • Availability.

  • Shipping information.

  • Other website content.

We may make corrections without prior notice.

If an error materially affects an order that has not yet been fulfilled, we may contact you regarding available options or cancel the affected order where permitted by law.

25. Fraud Prevention

We may use reasonable security and fraud-prevention procedures to protect our customers and business.

We may delay, review, or cancel transactions when we reasonably suspect:

  • Fraud.

  • Unauthorized payment.

  • Identity misuse.

  • Promotional abuse.

  • Excessive chargeback activity.

  • Other unlawful activity.

26. Chargebacks

Customers should contact us at info@kingsizel.shop before initiating a payment dispute when the issue concerns an order, delivery, return, or refund and we have an opportunity to resolve it.

Nothing in this section limits a customer's legal rights regarding unauthorized transactions or valid payment disputes.

27. Limitation of Liability

To the maximum extent permitted by applicable law, KingsizeL will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

28. Consumer Protection Rights

Nothing in these Terms is intended to remove or restrict mandatory rights provided to consumers by applicable law.

Where mandatory consumer protection legislation provides rights or remedies that conflict with these Terms, the applicable mandatory law will prevail.

29. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of our website, violation of these Terms, fraud, misuse of the website, or infringement of another person's rights.

This provision does not apply to the extent prohibited by applicable consumer protection law.

30. Force Majeure

KingsizeL will not be responsible for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters.

  • Severe weather.

  • War.

  • Civil unrest.

  • Government restrictions.

  • Transportation disruptions.

  • Labor disruptions.

  • Internet or telecommunications failures.

  • Cybersecurity incidents.

  • Carrier disruptions.

  • Customs delays.

  • Public health emergencies.

  • Other extraordinary events.

Where appropriate, we will take reasonable steps to resume affected services.

31. Termination

We may suspend or terminate access to the website where reasonably necessary due to violations of these Terms, fraud, abuse, security risks, or legal requirements.

Termination does not affect rights or obligations that arose before termination.

32. Governing Law

These Terms are subject to applicable laws governing the transaction and the rights of the customer.

Nothing in this section is intended to deprive consumers of mandatory protections available under the laws of their country or place of residence where those protections cannot legally be waived.

33. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

34. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after an update may constitute acceptance of the revised Terms to the extent permitted by law.

35. Contact Us

If you have questions about these Terms of Service, orders, products, returns, or other matters, please contact:

KingsizeL
Email: info@kingsizel.shop
Website: https://kingsizel.shop/